Frequently Asked Questions (FAQs)

Answering Self Storage Questions in Alliance, OH

What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

How much does self storage cost?

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.

Please contact us if you have any additional questions about renting a unit.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

What size storage unit do I need?

Our facility currently offers units sizes as follows:6’ x 8’ unit accommodates all contents of an efficient apartment or dorm room.10’ x 12’ unit accommodates all contents of a one-bedroom or two-bedroom apartment. 10’ x 24’ unit accommodates all contents of a two-bedroom or three-bedroom home. If you need additional assistance in determining which size of storage unit is right for your needs, feel free to give us a call and they will be happy to assist.

What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

For how long am I able to rent a storage unit?

We offer month-to-month leases, and you may rent a storage unit for as long as you wish.  

What kind of identification is required for renting storage?

You must be 18 years of age or older to rent a storage unit. You will need to provide personal identification such as a state-issued ID card, driver’s license, passport, or military ID. If you are storing a vehicle, you might also be required to produce a title for the vehicle in order to prove ownership.

Do you offer climate-controlled storage?

Climate-controlled storage offers a specific temperature and humidity range in order to protect your items from environmental extremes. However, we do not yet offer climate-controlled units.

Do I need insurance?

Yes. Proof of insurance coverage for items stored in your unit is required.  For your convenience, we offer affordable insurance policies to all of our tenants. Our tenant insurance can also provide valuable coverage for the gap created by insurance deductibles specific to most homeowner's and renter's policies.

Do I provide my own lock?

Yes. You will need to provide your own lock for the storage unit. It is recommended that you purchase a disc lock or other high-security lock. For your convenience, we carry disc locks for sale. Please call our office for details.

When and how can I access my storage unit?

You may access your storage unit at any time as our location offers 24/7 access to your items. Please note that if you are more than ten (10) days late on making rental payment, access to your unit will be denied as your unit will be overlocked until payment is received.

What is a roll-up door & how is it operated?

Units within our facility are equipped with roll-up doors. A roll-up door works just like an overhead garage door.  It is lifted upward from the ground and rolls up inside of the ceiling area of the storage unit. This style of door offers a wider area to move your items into the storage unit.

Do you offer car, boat, motorcycle or RV storage?

Our facility offers indoor and limited outdoor parking for vehicles such as boats, cars or RV’s. Sizes vary so please contact us for details.

How can I make my storage rental payment?

We offer several convenient ways to make your storage rental payment. You may pay online via our website, by phone, or in person at the rental office.